We are however not able to answer general travel related questions via any media at this time. Gotogate / Gotogate International AB, Box 1340, SE-751 43 Uppsala, Sweden. Mediation of Travel Services. Gotogate / Gotogate International AB, Box 1340, SE-751 43 Uppsala, Sweden. We love what we do – travel is fun and makes people happy! ! Book with Gotogate Corp. ID no. There is a backlog for emails sent in earlier during the pandemic. How do I find my order number and booking number? The airline says I need to contact you to get a refund? Cancellation protection; Travel Insurance; Baggage Insurance; My Bookings; Your trip: €0.00 7.3K likes. In many cases you will have to allow for several months of handling time. Why do I have to contact the airline for a refund? Contact Gotogate USA customer service. Claims Handling . Today we can show you flights from hundreds of airlines, rooms from hundreds of thousands of hotels and cars from most of the notable car rentals, giving you the chance to design your own holiday package. We care about you and want you to know as much as possible to be on the safe side. bottom: 0px !important; bottom: -100px; Can I receive a refund for my open ticket/voucher? Corp. ID no. With close to 14 million customers per year and over 4 million holidays sold, Etraveli fills 140 Boeing 737s every day. } .uwtDiscShow{ Why are you taking a fee for helping me claim my refund? Click here to contact usClick here for Airline information. Corp. ID no. } Will additional products like baggage or seating be transferred when I rebook my tickets? I am still waiting over a year for my refund of over $4k. Do I need a health certificate to travel? How can I be sure if my flight will leave? Org no: 000002939 © 2021 Gotogate… Gotogate / Gotogate International AB, Box 1340, SE-751 43 Uppsala, Sweden. 556538-1265, VAT no. width: 100%; The UK Tel number for GoToGate is [protected] but … Where can I see the restrictions each country has enabled due to Corona virus? All Rights Reserved. Please include your name, order number and the reason for your claim. Use the search bar above to find what you are looking for. The latest complaint flights was resolved on Sep 26, 2019. width: 12px; It has only a phone number in UK for custom service and the phone queue is very very long (my phone bill is £15+). SE556538126501 © 2021 Gotogate. About us; Travel conditions; Privacy Policy; Information on cookies; Our Products. If your case is urgent, and your flight is departing in the next days we urge you to call in. color: #ffffff; Corp. ID no. Why is there a delay in receiving a reply to my email? .uwtDiscDesc{ Informationen in deutscher. -moz-box-sizing: border-box; Do I have to rebook all passengers in my booking or can I rebook only one passenger? If you have already made a claim or raised an issue with our customer service out may rest assured that we are processing your claim and that you do not need to reach out to us again. transition: all 0.5s ease; I am waiting for a refund - how long is the waiting time? Cancellation protection is valid only together with Gotogate's own doctor's certificate and will be sent to us within five working days of cancellation. Gotogate / Gotogate International AB, Box 1340, SE-751 43 Uppsala, Sweden. / Can I check the status of my flight? In the end I am still waiting for a refund or even a proper solution to my problem. Need more information? While stretched out on the grass somewhere in green Malaysia planning your trip, don’t forget to check out the range of car rentals and hotels at low costs. If any questions, please contact: claimsEU@intana-assist.com. Gotogate is one of the largest online travel agencies in Europe. A page to do complaints against Gotogate, the worst travel company in the world. background-color: rgba(0, 104, 188, .8); Many airlines allow to make changes free of charge within 24 hours. As Gotogate has expanded globally, so also our product offering and number of partners have grown. Can I cancel my booking because of health concerns? The waiting time over phone has been very long for several months but as we have cleared our backlogs and helped a large share of customers affected by the epidemic to claim their refunds and vouchers, and to rebook flights it is now easier to get a hold of our customer service over phone again. Landline area codes are, excluding the STD prefix 0, one digit in Peninsular Malaysia (area codes 3 to 7 and 9) and two digits in East Malaysia (area codes 8x). When rebooking, the traveler must contact Gotogate customer services by telephone, chat or email. We will contact you about your ongoing case as soon as we have information about your case from your airline. In case of claims which do not require immediate medical intervention please contact Intana Assist by sending an email to claimsEU@intana-assist.com. How will you keep me informed about updates? Gotogate. On this page you'll find contact information and terms and conditions to a number of Airlines. SE556538126501 © 2021 Gotogate. Gotogate / Gotogate International AB, Box 1340, SE-751 43 Uppsala, Sweden. It has only a Swedish address for complaint and they never reply. GoToGate has an average consumer rating of 1 stars from 228 reviews. For how long can my voucher/Open ticket be used? Informations en français. 556538-1265, VAT no. SCOPE OF SERVICE. Gotogate / Gotogate International AB, Box 1340, SE-751 43 Uppsala, Sweden. Почему мы предоставляем информацию на английском языке, instructions how to enable JavaScript in your web browser. 556538-1265, VAT no. Contact us; FAQ; Airline Information; My Bookings; About Gotogate. I have written a letter to this address to see why they have not refunded me and I will await their reply. All Rights Reserved. All Rights Reserved. text-align: center; The two East Malaysian states, Sabah and Sarawak, are split into multiple area codes. Gotogate is a SCAM. Gotogate / Gotogate International AB, Box 1340, SE-751 43 Uppsala, Sweden. RHB Insurance Berhad Level 12, West Wing, The Icon, No. In Peninsular Malaysia, an area code is usually shared by multiple states and territories and roughly follows state borders. Corp. ID no. Gotogate is part of Gotogate Pty Ltd which is owned by Etraveli Group AB , the second largest flight-centric online travel agent in Europe. At the 5th week, I sent an email to check the status of the refund. All Rights Reserved. 1, Jalan 1/68F, Jalan Tun Razak, 55000 Kuala Lumpur. Box 128666, Abu Dhabi, United Arab Emirates. A GotoGate representative told me there is no refund being processed, and that the reservation was still active. SE556538126501 © 2021 Gotogate. Can you help me claim a refund from the airline I was going to fly with? For the flight, hotel, insurance, train and car rental … They ruined my holiday on top of that said they will get my refund and charge me £30 which I agreed to then after 5 months instead of deducting £30 they took £141.06 apparently its there company policy and when I rang up to complain they said they don't take complaints over the phone. Zur Zeit kommunizieren wir auf dieser Seite nur auf Englisch. Why is the value of the voucher less than the value of my original flight? left: 0px; หมายเลขรหัสบริษัท 556538-1265, หมายเลขภาษีมูลค่าเพิ่ม SE556538126501 Why is it taking so long to get through to you on the phone? SE556538126501 © 2021 Gotogate. So for requests done over mail please be patient and prepared for the fact that we may have a hard time updating on the progress of refund applications for example. Corp. ID no. Give us your preferred destination and let us do the rest. } Gotogate has the solution, every step of the way. cursor: pointer; Tietoa suomeksi. font-size: 14px; At Gotogate we guarantee a secure payment gateway verified by: .uwtDiscWrap{ Gotogate / Gotogate International AB, Box 1340, SE-751 43 Uppsala, Sweden. Gotogate / Gotogate International AB, Box 1340, SE-751 43 Uppsala, Sweden. ... Gotogate / Gotogate International AB, Box 1340, SE-751 43 Uppsala, Sweden. The latest review Booking number BNRQKI was posted on Apr 19, 2021. Corp. Landline area codes. z-index: 99999; Please never use GOTOGATE. SE556538126501 © 2021 Gotogate. So the things go back and forth. (Low-cost carrier booking). Book a rental car for your trip at the lowest rates available. 556538-1265, VAT no. Our advocate, Dwayne Coward, contacted GotoGate on Wood’s behalf. SE556538126501 © 2021 Gotogate. margin-left: 20px; All Rights Reserved. The waiting time is much longer than usual. You can call Gotogate USA at (646) 558-7089 phone number, write an email, fill out a contact form on their website www.gotogate.com, or write a letter to Gotogate, Inc, 2121 NW 2nd Ave, Miami, Florida, 33137, United States. We will contact you about your ongoing case as soon as we have information about your case from your airline. William Glyn THOMAS needs your help with “CEO of Gotogate,, CEO of Skyscanner,, Tony Tyler, Tony Tyler, CEO of I.A.T.A., CEO of Aeroflot, CEO of Charles de Gaulle Aeroport, Paris CEO of Barclaycard, CEO of Barclaycard: Have you been betrayed by GOTOGATE.This is your opportunity to make your protest heard”. The company operates in 77 countries on 6 continents. El idioma de esta página es por el momento solamente inglés. } To find information about your flight or the airline terms please visit the airlines website. SE556538126501 © 2021 Gotogate. 556538-1265, VAT no. Contacting GotoGate about this missing refund. We also have information about the most common customer service requests during the season of the virus. Check the airline's website to see if baggage is included. With the latter option, the traveler must use the specific form for the rebooking service, which is found on our website under " Contact Us - Gotogate rebookable tickets". I booked in Feb 2020 and after a year, it is claimed that Gotogate is still awaiting refund from SIA. 363 reviews for GoToGate, 1.1 stars: 'Will never be using GOTOGATE again. color: #fff; Are there any restriction or special rules at airports and on airplanes now? If your case is urgent, and your flight is departing in the next days we urge you to call in. Malaysian Immigration Department Contact Phone Number is : 03-8000 8000 and Address is Level 1-7 (Podium) No 15 Persiaran Perdana, Precint 2 62550 Putrajaya The Department of Immigration of Malaysia is a Legal division of the Malaysian Federal Government.The department has offered a number of facilities to Foreign Visitors, Permanent Residents as well as Malaysian Citizens. In response, a company representative said it “regrets the problems” Wood experienced. 556538-1265, VAT no. Find the answers to all your questions. Information about our Assisted Handling Fee. margin-top: 10px; Owing to our many years as online travel agents and the ease of our search engine, finding and booking affordable trips now takes no time at all. Please contact us and we'll look at your options together. What about the travel bans to the EU, USA and other places? Never travel With Gotogate Please !!!!! All Rights Reserved. Gotogate / Gotogate Flights Ltd, Office 2406 ResCo-work02, 24th Floor, Al Sila Tower, Al Maryah Island, P. O. 556538-1265, VAT no. }, Choose from among 500,000 hotels worldwide for your trip. I have received an email with a Voucher Code from you, what should I do now? Corp. ID no. font-size: 20px; box-sizing: border-box; It treats customers poorly. Its phone in UK dose not work on weekends. padding: 20px; GoToGate reviews first appeared on Complaints Board on Oct 17, 2016. We are handling all cases in the order that we receive them and we will inform you as soon as we have an update in your case. The doctor's certificate must be completed by a doctor affiliated to the Social Insurance Office, and the certificate must bear the name, contact telephone number and stamp of the doctor. SE556538126501 © 2021 Gotogate. Emergency telephone number SIA says refer to Gotogate and Gotogate says awaiting SIA. Miksi julkaisemme päivityksemme vain englanniksi, Информация на русском языке. What should I check before contacting you? .uwtDiscTitle{ position: fixed; 556538-1265, VAT no. .uwtDescClose{ All Rights Reserved. GotoGate said the refund would take between two and eight weeks. GoToGate operate out of Sweden Head Office, Dragerbrunnsgatn, 46 6th Floor, POBOX 1340, S-751 43 Uppsala Sweden. display: none; 1,711 likes. All Rights Reserved. Corp. ID no. Tel: +603-2180 3000 Fax:+603-9281 2729 Customer Relationship Centre (Head Office) Today: William Glyn is counting on you. Pourquoi nous communiquons en Anglais uniquement. 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